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Find answers to your questions, get order support, and explore helpful guides at the True Protein Help Center. We are here to make your experience seamless.

Help Center | True Protein

Your order has been received and we are working on getting it shipped out as soon as possible. 

Our warehouse operates from 6am-2pm, Monday to Friday and we aim to dispatch orders within 24-48 hours (excluding weekends and public holidays), and we priortise express orders each day. With the way that our system works, the 24 hours begins the day after you order is placed.

Delivery times vary depending on the delivery speed you choose, and where you’re sending from, and where you’re sending to.

We use Aus Post for shipping from our Sydney location, and their delivery timeframes can be found here: Delivery speeds and coverage - Australia Post (auspost.com.au). You can choose from either standard or Express shipping, however, please keep in mind that Aus Post no longer guarantees next day delivery for Express services.

We hope this helps and let us know if you need any other information, just reach out to our team. 

Thanks again
The True Team 





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