Accounts & Customer Profile
I can't sign into my account or reset my password
To make it as easy as possible to access your account, we have migrated to a one-time code method which works as follows:. Visit the Log In page and enter your email address to receive a one-time login code by email or SMS.Check your inbox (and spam/
How do I change my contact information?
Whether you’ve moved house, changed your phone number, or updated your email address, keeping your account info current ensures your True Protein deliveries always find their way to you. How to update your details online:. Log In: Head to the True Pr
How do I unsubscribe from your newsletter?
We want our emails to be the highlight of your inbox, not the clutter. If you need to take a break or change how often you hear from us, we’ve made the process quick and transparent. How to update your preferences:. Open a True Email: Open any of our
How do I delete my account?
To ensure a smooth transition, some account updates can only be processed by our team. Please get in contact with us so we can assist you personally:. Email us: Contact our team at [email protected]. Live Chat: Speak with a team member direc