Accounts & Customer Profile
I can't sign into my account or reset my password
No problem! If you’ve forgotten your password, just follow these steps:. Go to the login page and click on ‘Forgot My Password’. Enter the email address linked to your account. You’ll receive an email with a temporary password. We recommend copying a
How do I change my contact information?
Whether you’ve moved house, changed your phone number, or updated your email address, keeping your account info current ensures your True Protein deliveries always find their way to you. How to update your details online:. Log In: Head to the True Pr
How do I unsubscribe from your newsletter?
We want our emails to be the highlight of your inbox, not the clutter. If you need to take a break or change how often you hear from us, we’ve made the process quick and transparent. How to update your preferences:. Open a True Email: Open any of our