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Accounts & Customer Profile

I can't sign into my account or reset my password

No problem! If you’ve forgotten your password, just follow these steps:. Go to the login page and click on ‘Forgot My Password’. Enter the email address linked to your account. You’ll receive an email with a temporary password. We recommend copying a

How do I change my contact information?

Log in to your account from our website. Under 'Edit My Details', click the relevant link (Billing address, contact details - email/telephone) to change your details online. Alternatively, you can email us or call Customer Experience to make the chan

How do I unsubscribe from your newsletter?

We get it. Sometimes you need to control the number of emails in your inbox, and we have made it as easy as possible to unsubscribe or update your email preferences. If you head to any of our emails with product information, you will see the unsubscr