Black Friday- What do I need to know?
What are the Black Friday offers?
đ The Discounts Enjoy our only sale of the year with major savings across the range. đď¸ The Grand Prize ($15,000 Value). Prize: A luxury Maldives escape for two. Eligibility: All sale orders are automatically entered. Bonus Entries: Spend more to e
Can I swap the promo gifts in the sale?
Unfortunately, due to the sheer volume of orders we are unable to facilitate any swaps for promo gifts.
I canât see the promos in my cart, what do I do
If you believe your order qualified for the gifts with purchase, and you cannot see them in your order, please reach out to our customer experience team at [email protected] and they can help you.
I received my order but didnât get the promos that I thought I would, what do I do?
If you believe your order qualified for the promos but you didnât receive them, please reach out to our customer experience team at [email protected] and we will do our best to help you.
When will your Black Friday sale end?
At this stage we donât have a date that the sale will end.
Is there a minimum spend to enter the competition?
Yes, the minimum spend of an order to enter is $150.
How do I enter the competition and how will I know I have entered?
Entry is automatic. There are no forms. Once your cart hits a spend threshold, entries are digitally assigned to your order. Our tiers are cumulative. If you hit a higher spend, you collect all the entries from the tiers below it. Here is the math:.
Black Friday dispatch & shipping times
Our team is working around the clock to make sure your order goes out as quickly as possible! For standard delivery, there will be some delays, and your order will be dispatched between 4- 6 business days. For express shipping orders, there is no tim
When will the major competition be drawn?
This will be drawn on Tuesday the 2nd of December and the winner will be notified by email and announced on our socials. Later on the winner will be notified on
Is everything on sale in your Black Friday sale?
Everything is on sale excluding samples, all bundles and WPI sample box. The discounts range between 15% and 50%.
I use the Shop App, do I still get all the gifts with purchase?
Yes, you still get the gifts for the different thresholds along with competition entries, however you will only see these at the thank you page, not along the shopping journey.
Which products will be on sale?
The Sitewide Event is Here. đ¨ Weâve slashed prices on (almost) everything. Itâs the definitive time to stock up on your daily essentials. From high-quality proteins to weight-management supports, grab what you need to crush your 2025 goals.
Why should I shop with True Protein?
We source the highest quality raw materials from around the globe and blend them in our owned facility in Sydney to deliver unparalleled products. Made with real ingredients and natural flavours, our proteins are minimalistic in profile and contain n
Do you offer any product guarantees, and can I return things purchased during the Black Friday sale?
Your purchase is totally risk-free as True offers a 14-day money-back guarantee. If you are not completely satisfied with the supplements we have provided, let us know within the 14-day period and one of our helpful customer experience representative
What's True's return policy?
If you find that you have ordered a product which you do not like the taste of, or have an adverse reaction to, we offer a 14-day money-back guarantee. You must send the product back to us at your own expense within 14 days of receiving it
Black Friday Sale Terms and Conditions
General Sale Terms & Conditions. Sale ends 11:59pm 26th Nov 2025. True reserves the right to extend or end the sale at any point. All sale prices are subject to change at any time at Trueâs discretion. Stackable gifts with purchase are subject to ava