How to enter our Black Friday 2026 prize draw to win 1 of 10 Unyoked off-grid weekend stays, plus how winners are chosen and notified.

<p><strong>Major prize:</strong> 1 of 10 Unyoked off-grid weekend stays.</p><h3 id="how-to-enter">How to enter</h3><p>Place an order of $175 or more (after discounts, excluding shipping and gift cards) between 6pm AEDT Monday 16 November and 11:59pm AEDT Wednesday 25 November. Entries are added automatically:</p><ul><li>$175: 1 entry</li><li>$275: 6 entries</li><li>$375: 16 entries</li><li>$475: 41 entries (maximum)</li></ul><p>VIP Presale orders get triple entries.</p><h3 id="how-winners-are-chosen">How winners are chosen</h3><p>All 10 winners are drawn at random at 10am AEDT on Tuesday 1 December 2026, using randomdraws.com.au in the presence of an independent scrutineer. Each person can win a maximum of one prize, except in South Australia, where all entries are valid, so a winner drawn more than once receives each prize.</p><h3 id="how-winners-are-notified">How winners are notified</h3><p>Winners are contacted by email and phone within 2 business days of the draw, and published (initial of first name, last name and postcode) on our <a href="https://www.trueprotein.com.au/pages/competition-winners" target="_blank">competition winners page</a> by Tuesday 8 December 2026. Prizes must be claimed by 5pm AEDT Friday 26 February 2027.</p><h3 id="bonus-prizes">Bonus prizes</h3><ul><li><strong>Hoka:</strong> orders including an Electrolyte or Endurance product during the sale go into the draw to win 1 of 4 pairs of Hoka running shoes (Clifton Pro, Clifton 11 or Mach 7). Winners are drawn after the sale and contacted by phone or email.</li><li><strong>Limited-time prizes:</strong> keep an eye on our emails and socials during the sale. Winners are contacted by phone or email and announced on our Instagram Stories.</li></ul><p><br></p><p>Full prize draw terms and conditions: <a href="https://www.trueprotein.com.au/pages/black-friday-2026-terms" target="_blank">trueprotein.com.au/pages/black-friday-2026-terms</a></p>

Black Friday 2026 prize draw: terms and winners

Sale dates, VIP Presale access, discount codes, click and collect, order changes, returns and more for Black Friday 2026.

<h3 id="when-is-the-sale">When is the sale?</h3><p>Black Friday is our only sale of the year, with up to 50% off. All times are AEDT and sale prices are only available while stocks last.</p><ul><li><strong>VIP Presale:</strong> opens 6pm Monday 16 November (VIP sign-ups only)</li><li><strong>Full sale:</strong> opens 10am Tuesday 17 November for everyone</li><li><strong>Sale ends:</strong> 11:59pm Wednesday 25 November</li></ul><p><br></p><h3 id="how-do-i-get-vip-presale-access">How do I get VIP Presale access?</h3><p>Sign up here: <a href="https://www.trueprotein.com.au/pages/black-friday-coming-soon" target="_blank">trueprotein.com.au/pages/black-friday-coming-soon</a>. On Monday 16 November we&apos;ll send your password by SMS and email; it works from 6pm, and we&apos;ll send a reminder with your link to shop at 6pm. VIP Presale orders also get triple prize entries. Sign-ups close at 6pm on Monday 16 November.</p><h3 id="why-does-the-website-get-locked">Why does the website get locked?</h3><p>The site closes while we get ready for the sale. You can still sign up for VIP access on the site until 6pm Monday 16 November. VIPs can enter with their password from 6pm, and the public sale begins from 10am Tuesday 17 November.</p><h3 id="do-i-need-a-discount-code">Do I need a discount code?</h3><p>No, sale prices are applied automatically. All discount codes are paused during the sale and cannot be combined with sale pricing.</p><h3 id="whats-on-sale">What&apos;s on sale?</h3><p>Up to 50% off, with discounts shown on each product page.</p><h3 id="can-i-pick-up-my-order-from-the-warehouse">Can I pick-up my order from the warehouse?</h3><ul><li style="font-size: 16px;">No, we do not offer Click &amp; Collect.</li><li style="font-size: 16px;">Standard shipping is free on orders over $125 or a $9.90 flat rate</li><li style="font-size: 16px;">Express Post is $15 or free on orders over $425</li><li style="font-size: 16px;">Priority Dispatch can be added for $10; moves your order to the front of the queue.</li></ul><h3 id="can-i-change-or-cancel-my-order">Can I change or cancel my order?</h3><p>You can change flavours, update your shipping address or cancel your order through the live chat function on our website within 30 minutes of placing your order. After 30 minutes, your order has moved into our warehouse queue and can&apos;t be changed without cancelling prior to the order being packed.</p><p>If your order gets dispatched with the wrong address, once Australia Post has scanned your parcel in at their depot, you can redirect it to a new address through the AusPost app. We are encouraging all customers to track their orders in the app for the most accurate updates.</p><h3 id="can-i-return-my-items">Can I return my items?</h3><div data-pf-type="Accordion.Content.Wrapper" id="isPasted"><div data-pf-expandable="true" data-id="1110d1b8-0c61-42bd-992c-1d305513ec0c" data-pf-type="Accordion.Content"><div data-pf-type="Row"><div data-pf-type="Column"><p data-pf-type="Paragraph3">If you find that you have ordered a product which you do not like the taste of, or have an adverse reaction to, we offer a 14-day money-back guarantee. You must send the product back to us at your own expense within 14 days of receiving it or the return is no longer eligible.<br><br>Apparel purchased during the sale is not eligible for returns or refunds, please choose your size carefully.&#xA0;</p><p data-pf-type="Paragraph3">We also offer a 12 month Accessory Guarantee if you receive a faulty accessory.</p></div></div></div></div><h3 id="i-made-an-order-just-before-the-sale-can-i-get-the-sale-price">I made an order just before the sale, can I get the sale price?</h3><p>Unfortunately, we don&apos;t price match or apply sale pricing to orders placed outside the sale dates.</p><h3 id="im-outside-australia-can-i-shop-the-sale">I&apos;m outside Australia, can I shop the sale?</h3><p>Our Black Friday sale is available in Australia only. No international discount will be available in any other country, including New Zealand.</p><h3 id="im-a-wholesale-customer-can-i-get-the-black-friday-discount">I&apos;m a wholesale customer; can I get the Black Friday discount?</h3><p>The Black Friday discount is for retail customers only. Please refer to the B2B Portal for further details. If you wish to shop the retail site, you can check out what&apos;s on offer however no wholesale discount will be applied.</p><p><em>NB:&#xA0;</em><em>Wholesale orders placed during the sale may take a little longer than usual to dispatch.</em></p><p><strong>Full terms and conditions:</strong> <a href="https://www.trueprotein.com.au/pages/terms" target="_blank">trueprotein.com.au/pages/terms</a></p>

Black Friday 2026: FAQs

The difference between dispatch and shipping during Black Friday, how our warehouse queue works, and how to get your order fastest.

<p>Dispatch is when your order leaves our warehouse. Shipping is how quickly Australia Post delivers it once it&apos;s left us.&#xA0;</p><p>During the sale our warehouse packs orders in this order, oldest first within each group:</p><table><thead><tr><th>Option</th><th>Queue position</th><th>Dispatch window</th><th>Cost</th></tr></thead><tbody><tr><td>Priority Dispatch</td><td>1st: front of the queue</td><td>[CONFIRM: shown at checkout]</td><td>$10 add-on at checkout</td></tr><tr><td>Express Post</td><td>2nd</td><td>[CONFIRM: WINDOW]</td><td>Free over $425, or select at checkout</td></tr><tr><td>Standard Shipping</td><td>3rd</td><td>[CONFIRM: WINDOW]</td><td>Free over $125</td></tr></tbody></table><p><br></p><ul><li><strong>For the fastest dispatch and delivery experience, choose Priority Dispatch plus Express Post<br></strong></li><li>Express Post on its own speeds up delivery with the courier but does not move you to the front of the dispatch queue in our warehouse for dispatch</li><li>Priority Dispatch can only be added at checkout and is unavailable after your order has been placed.</li><li>The day you order is Day 0. Day 1 starts the next business day. Dispatch windows are an estimate only, not a guarantee.</li><li>All Natural Protein Shakes<em>&#xA0;(including the $525 shake gift)</em> ships separately from other items and may arrive separately.</li><li>Click &amp; collect is not an available option</li><li>Address issues can add a delay to your order</li><li>Once your order has left our warehouse, delivery is in couriers. For the most accurate information, track your order using the free AusPost app.</li></ul><h3 id="need-to-change-your-order">Need to change your order?</h3><ul><li>You can edit or cancel within 30 minutes of checkout using the live chat feature on our website.&#xA0;</li><li>Shipping address changes can be made through the AusPost once your tracking becomes live.</li></ul>

Black Friday Dispatch and Delivery

Have a question? Our Customer Experience team are here to help. 😊

trueprotein

Black Friday- What do I need to know?

Can both men and women take sport supplements?

What is True Protein’s point of difference?

How much protein do I need daily?

What is the best supplement for weight loss?

Should I drink protein post-workout?

Are True Protein’s supplements natural?

What do supplements do and how do they help you?

Why is there no scoop in my bag?

What supplements should I use if I am peri-menopausal or menopausal?

Where can I find the batch number of my product?

Can I use WPI and Collagen together?

Why do you use a support bot on live chat and email?

Stacking Your Supplements: Can I Mix Products?

Where Do I Start?

Does True Protein offer free shipping?

What Supplements Should I Use If I'm Elderly or getting older?

Do you do sponsorship?

General Questions

When will my order be dispatched or shipped from your warehouse?

How do I track my order?

Do you ship to PO box addresses?

Do you offer click and collect?

How will my order be shipped, with what carrier?

Dispatch

Is a signature required upon delivery of my order?

What should I do if my order is taking longer than expected to arrive?

What happens if I am not at home to receive the delivery?

How long will it take to receive my order?

Australia Post says my order has been delivered but I can’t find it – what should I do?

I live in an apartment block. What is the best way to get my delivery?

Do you ship internationally?

What is the delivery cost?

How to use a new Australia Post Parcel Collect address

Delivery

What is your returns and refunds policy?

Can I return an item I bought in a store?

I bought a sample box but I want to return it

Can I return a product I have removed from original packaging?

My product is faulty, can I get a refund?

I changed my mind, can I get a refund?

Apparel returns & exchanges

Can I return faulty apparel if I am located overseas from Australia?

What if I don't like the product or I change my mind?

Returns & Exchanges

How can I pay?

Can I get a refund on a gift card?

Why has my payment been declined?

When will I be charged?

What is Shop Pay and how did I pay using this?

Do you offer wholesale prices?

Is GST included in the price on your website?

How do I know my credit card details will be safe when I order online?

Do you offer Afterpay and can I pay with Afterpay?

How can I get a PDF receipt or tax invoice for my order?

Why did prices change?

Do You Price Match?

Payments & Pricing

Why isn't my discount code working?

I didn't receive my discount code, where is it?

My discount code is expired, what do I do?

Do you have any friend discounts?

I forgot to use my discount code on my order

Can I use more than one discount code?

Can I use more than one gift card?

Do you have a loyalty or rewards program?

Can I buy in bulk for a cheaper price?

Do you have a subscription program?

How do I apply my discount code?

How do our free gifts and promotions work?

Discounts & Gift Cards

Can I change or cancel my order?

Do you offer samples?

What if my order is incorrect?

What if my order contains faulty or defective items?

What if an item is missing from my order?

What happens when something I want is out of stock?

I placed an order but didn't receive an email confirmation

I accidentally ordered hasta which is more expensive than non Hasta, what should I do?

Orders

Are your products suitable during breastfeeding?

Are your products suitable during pregnancy?

Protein & Supplements During Pregnancy and Breastfeeding

Pregnancy & Breastfeeding

What kind of flavours do you use in your products?

How do I measure my protein powder effectively?

How should I store my products?

Are your products Halal suitable?

Are your products considered keto?

Are your products low FODMAP?

Is your Gut Health low FODMAP?

Do you third party test your protein for heavy metals?

Do you test your products for allergens?

Why are your products not organic?

Are your products exposed to Bovaer or Rumin8?

Where can I find the ingredient panel of your products

What products are suitable for children and teenagers?

Why are your shelf life of products lower than other brands?

What kind of collagen do you use in your bars and Collagen blend?

What products are not suitable for children and teenagers?

What should I do if I have issues with my protein powder mixing in hot liquids?

What does Hasta versus Non Hasta mean?

Is your Whey Protein denatured?

How much collagen grams is in your protein bars?

Do any of your products contain erythritol?

What are your most popular flavours?

Do you have a mixed box of Protein Bars?

What is the difference between WPI and WPC?

How much collagen mg is in the Collagen and Vit C product?

Are your samples Hasta approved?

What is the size of the collagen peptides in your Collagen product?

Which products of yours have B6?

What is the difference between WPI 90 and Pro Define?

Is your WPI cold pressed?

What is the other 10% if WPI is 90% protein?

Why do you use cluster dextrin and dextrose in your electrolytes?

Are your products Gluten Free?

Do your products contain soy?

How can I be confident your whey protein is NZ grass-fed?

Finding Your Favourite Flavour

Understanding the Sugar Content in True POST

Endurance vs Electrolyte

Understanding Our 'Natural' Protein Flavour Profile

How to use Magnesium+

What are the benefits of Magnesium+?

Magnesium+: New Pack Size & Servings

Do you have Protein Water?

Why isn't my Creatine dissolving?

What gum do you use in your products?

Why do you use Magnesium Citrate in your Magnesium+?

Do your products contain fructose?

What is your collagen sourced from?

What's the difference between a Meal Replacement and an All Natural Protein shake?

NEW flavours added to our Protein Bar range

NEW Protein Bars: Limited edition or here to stay?

Fruit-Flavoured Protein Bars: Frequently Asked Questions

Why isn't my powder dissolving?

New Zealand customers: Manufacturer Declaration for Honey

How much Creatine should I take?

Creatine Monohydrate vs Creapure® Creatine: which is right for you?

Inulin in WPI90

How do you process your Creatine, with water or acid?

What is Sleep?

How to use True Sleep

Sleep or Magnesium+?

I can't find a product I used to buy. Has it been discontinued?

What’s inside Magnesium+?

Is it best to use a shaker, blender or the hand rechargeable whisk

What your stainless steel shaker and coffee cups lids made of?

How do I remove the whisk from the hand mixer?

Stainless Steel Water Bottles & Shakers

Can I buy an extra lid for my coffee cup

Accessory Information

What size shorts should I buy?

Apparel Information

What makes True All Natural Protein Shake different from others on the market?

What is ultrafiltered milk in the All Natural Protein Shake and why is it better?