Referral Program
My referral link is not working
WHEN:Customer reports that their referral code is not working or has been rejected. IF:The issue may be related to common referral restrictions (same Wi-Fi, existing customer, or household policy). THEN:. WHEN:Customer confirms that all troubleshooti
Can I give my friends a referral?
Love True Protein? Don't keep it a secret! If you want to introduce your gym buddy, running partner, or family to premium nutrition, our Refer a Friend program is the perfect fit. The Deal: Give $20, Get $20. It’s a simple win-win situation. They Get
Can I stack another code with my referral discount?
Unfortunately, no stacking. You cannot "stack" your Referral Discount on top of another promotional code, sitewide sale, or bundle offer.
Why can't I refer someone from the same household?
We understand the frustration. We know it can be disappointing when you want to share True Protein with your partner or housemate, and the code doesn't work. We are here to explain why this happens. The Technical Barrier (IP Addresses To maintain fai
What should I do if my referral link isn't working?
Sometimes, our security system works a little too well. If you are experiencing issues with a referral link, it is often because the system has detected a shared "IP Address.". The Cause: If multiple accounts access the link from the same network (li
Why have I not received my gift card?
Thanks for sharing your referral link, we really appreciate your support!. Once your referral has successfully placed a qualifying order using your unique link, your gift card is automatically generated and sent via email. This process can take up to