How do I know my credit card details will be safe when I order online?Updated 18 days ago

Absolutely. We treat your personal and financial data with the same level of care as we do our ingredients. Your privacy is non-negotiable.

How we protect you (SSL Encryption)Our entire website is protected by industry-standard SSL (Secure Socket Layer) encryption.

• The Check: You can confirm this is active by looking at the address bar in your browser. You will see a Padlock icon 🔒 and the web address starting with 'https' (the 's' stands for secure!).

• The Result: This ensures that any data passed between your computer and our servers is scrambled and unreadable to hackers.

Do you store my Credit Card details?No. For your safety, True Protein does not store or hold your raw credit card information on our servers.

• Payment Gateways: All payments are processed through secure, top-tier payment gateways that handle the transaction directly with the bank. Even our own support staff cannot see your full card number.

• Re-entering Details: Because we don't store your card, you will need to re-enter your payment details each time you shop with us. We believe this extra step is worth it for your total peace of mind.

Want a faster checkout? If you prefer not to re-enter your details every time, we recommend using a secure digital wallet like Shop Pay, Apple Pay, or Google Pay at checkout. These third-party services securely store your tokenized data for a one-click experience.

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