All articles

Do you ship internationally?Updated 16 days ago

Taking True to the WorldYes! We are proud to fuel fitness journeys beyond Australian shores. We currently offer international shipping to a select range of destinations:

  • Canada

  • Hong Kong

  • New Zealand

  • Singapore

  • United States

The Premium Experience (DHL Express) When you order from overseas, we know you want it fast. That’s why we partner exclusively with DHL Express for our international deliveries.

  • Speed: You should expect your delivery within 5-10 business days of ordering.

  • Tracking: You can track every step of the journey via the DHL website using the link in your dispatch email.

Shipping Costs Your shipping cost is calculated automatically at checkout based on the weight of your order and your specific destination.

Important: Duties, Taxes & Customs We believe in total transparency so there are no surprises at your door.

Who pays for duties? International customers are responsible for paying any import taxes, customs duties, or brokerage (handling) fees associated with their order.

  • Please Note: These charges are separate from the shipping charge you pay at checkout and are billed directly to you by the carrier or your local government.

Why are these charged? True Protein has no control over these costs. They are government-imposed taxes based on the value and type of goods being imported. Unfortunately, we cannot predict what these fees will be as they vary strictly by country.

Was this article helpful?
Yes
No