I forgot to use my discount code on my orderUpdated 7 days ago
We’ve all been there—the excitement of hitting 'order' sometimes means a discount code gets left behind.
While our system doesn't allow us to manually retroactively apply a code once an order is finalized and processing, we still want to ensure you feel supported. We’re committed to your experience and don't want you to miss out on the value you were expecting.
What to do next: Please reach out to our Customer Experience team at [email protected] with your order number and the code you intended to use. While we can't change the past order, we will look at your account and see what we can do to make things right for your journey. Whether it's a credit for next time or another creative solution, we’re here to help you move forward."