I changed my mind, can I get a refund?Updated 7 days ago

At True Protein, we celebrate that every wellness journey is unique We want you to love what’s in your shaker, but we understand that sometimes a flavor or texture just isn't the right match for your palate.

To give you total peace of mind, we offer a 14-day money-back guarantee on all products purchased directly from our website. If you find a product doesn't suit you or you experience an adverse reaction, we are committed to making it right.

How it works:

1. Start the Conversation: Visit our Contact Us | True Protein and select 'Return or Exchange.' Our team will personally guide you through the process.

2. Send it Back: Simply return the product to us in its original packaging within 14 days of receiving it. To help us maintain our high quality-control standards, we ask that at least 75% of the product remains so our team can assess the batch integrity.

3. Resolution: Once your return arrives at our warehouse, we can arrange a full refund or help you exchange it for a different flavor that might be a better fit for your goals.