Can I return an item I bought in a store?Updated 8 days ago

We want every experience with True Protein to be a positive one, whether you bought from us directly or through one of our valued local partners like a gym, pharmacy, or grocery store.

If you purchased your product in-store, the quickest path to a resolution is to contact that retailer directly. Because your transaction was completed through their system, they are the ones who can facilitate a return or exchange according to their specific store policies.

Still need a hand?If you have a specific concern about the product itself, or if your situation doesn’t quite fit the retail return path, we’re here for you. We are genuinely invested in your success and wellbeing, so please reach out to our team at [email protected]. We’ll do our absolute best to work with you and find a way forward that keeps your wellness journey on track."